PaymentsWe currently only accept payments through our website: www.babyoomph.co.uk . All payments are processed through PayPal and are secure. We do not store any financial data.You can pay using PayPal or the following cards:
Delivery Charges
|
|
| UK Standard |
£4.99 |
| Uk Next Day Delivery** |
£12.99 |
| Europe* |
£15.00 |
| US / Canada |
£25.00 |
| Australia / New Zealand |
£25.00 |
| Rest of the World |
£25.00 |
Visit www.xe.com to convert these figures into your currency.
*European Countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Norway, Poland, Slovakia, Slovenia, Switzerland
** Next Day Delivery is for UK Mainland orders only and for orders received before 12pm Monday to Friday.
Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Delivery Times
|
|
Approx Time |
|
UK Standard |
3 - 4 Working Days |
|
Europe* |
6-8 Working Days |
|
US / Canada |
8-14 Working Days |
|
Australia / New Zealand |
8-14 Working Days |
|
Rest of the World |
8=14 Working Days |
ReturnsShould you wish to cancel or return any of your goods, you may only do so in accordance with our cancellation and returns policy:Prior to DeliveryContacting our Customer Services Team by email at info@babyoomph.co.uk After DeliveryYou may cancel your order (or any part of it) for any reason before delivery or within 7 working days of receipt of the goods. In order to do so contact our customer support team, quoting your order reference number, by email at info@babyoomph.co.uk . We will then issue with a returns number and address. Please post the item in its original unused condition to the address provided. We recommend you obtain a certificate of posting as you are responsible for the item till we receive it. We will refund the cost of the item. (The cost of postage is not refundable)This is subject to the following conditions: * You are responsible for returning the item to us * You will be responsible for the costs of return(unless the item is faulty) * The item must be unused in its original condition with all tags attached and returned with its packaging * You will receive a full refund of the price paid (not including delivery charges)Faulty Goods:If the item you purchase is faulty, we may offer a repair, exchange or refund as appropriate.
